Job Description

full-time - Colorado Springs, CO

Job Summary

The Community Cat Coordinator is responsible for the oversight, implementation, and coordination of services that support community cats such as, but not limited to, Trap Neuter Return (TNR), Shelter Neuter Return (SNR), and barn cat placement. The Community Cat Coordinator ensures an environment of compassionate and respectful animal and people care in accordance with HSPPR’s mission, values, goals, and management philosophy.  

Key Duties and Responsibilities:

Community Cat Program Development

  • Assists in developing, updating and maintaining community cat services procedures and forms, including TNR educational and other materials
  • Recruits, trains, and coaches Community Cat volunteers, maintains open communication with Community Cat volunteers.
  • Establishes program goals, plans, and timelines.


Administration of Community Cat Program

  • Responsible for onboarding of new TNR colony managers to include: reviews and processes new applications, performs site inspections, obtains site photographs, sanctions new community cat colonies.
  • Traps and/or transports of cats when the colony manager is unable to due to physical limitations or lack of transportation
  • Coordinates TNR cat surgeries
  • Maintains trap inventories and other TNR supplies.
  • Cleans, restocks, and maintains the TNR recovery room and vehicle, to include routine maintenance of the vehicle.
  • Maintains appropriate program records such as colony manager applications, annual census and Chameleon records including tracking the effectiveness of the TNR program.
  • Select and coordinate SNR candidates and releases as well as placement of barn cats.
  • Performs feline behavior assessments as needed



  • Participates in public speaking events regarding HSPPR’s TNR services at various forums.
  • Assists citizens with the interpretation and understanding of animal ordinances, program procedures and responsible animal ownership.
  • Assists in mitigation of issues between community members and colony mangers.
  • Communicates regularly with Animal Law Enforcement (ALE) regarding community cats, colony managers, and neighbor conflicts. Assists ALE with community cat issues when necessary.
  • Works cohesively with other local community cat partners.



  • Communicates effectively with staff so pertinent parties are informed of potential issues/information.
  • Documents staff and volunteer complaints. Assists to handle complaints and/or concerns from, or about, colony managers with professionalism and good judgment. Involves Animal Care Manager as necessary.
  • Communicates with and provides regular feedback and/or coaching to volunteers in a professional and timely manner.


Customer Service

  • Informs Animal Care Manager of developments that may affect HSPPR or the department including department progress, media exposure, public image, client concerns, and personnel issues.
  • Supports staff and volunteers; provide quality services to clients, volunteers, and employees, recognizing their individual contributions to the success of our organization.


Fiscal Responsibility

  • Plans and organizes in anticipation of future needs.
  • Submits department budget requests, operates within the parameters of the established budget. Actively seeks revenue support for department through donations and fees for service.



  • Commitment to the mission, values, goals and success of HSPPR.
  • Appropriately documents observed animal behaviors utilizing objective language as required in relevant procedures and/or policies.
  • Perform all other duties as assigned.

Supervisory Duties

  • None

Skills / Requirements

Education/Experience Necessary

  • Advanced knowledge of feline behavior and handling preferred. Training and/or instruction in the field of animal care preferred. Equivalent combination of education and/or experience may be considered.
  • Advanced training, instruction and/or experience relating to a diverse range of people and socioeconomic backgrounds.
  • Spanish speaking is highly desirable.
  • Valid Colorado Driver’s License and good driving record required.

Important Notes

Who Are We?  The first of only two AAHA accredited shelters in Colorado!


Employment at the Humane Society of the Pikes Peak Region - Colorado

HSPPR is a nonprofit animal shelter serving El Paso, Pueblo, and Douglas Counties as well as the City of Centennial.  We employ a total of 200+ employees.  We are an organization that celebrates and prioritizes diversity and inclusion. A drug test and background check are mandatory for employment. 

In addition to competitive salaries, we offer comprehensive benefits to our full-time staff.


Benefits include:     

Health Insurance ~~ 401K with employer matching up to 4% of salary  ~~ Dental and vision* Insurances  ~~ Supplemental Group Insurance*  ~~  Short and long term disability Insurance  ~~  Paid time off  ~~  Holidays  ~~  Direct Deposit  ~~  Personal Pet Perks

(*) Employee pays the full premium


 The Humane Society of the Pikes Peak Region is a Public Service Loan Forgiveness qualified employer.  To learn more about this program, go to


The core values of the staff unite us and guide us to provide the best service to the animals in our care, our organization, and our community. 


Core Values Statements-

  • Compassion: We believe that animals matter. We are committed to treating animals and people with kindness, respect and compassion.
  • Stewardship: We are accountable and transparent in our actions and in the use of our resources to build trust in those we serve.
  • Integrity: We believe we can make the greatest impact by staying true to our mission, always doing what is best for the animals and people of our community, and by standing united in our decisions.
  • Excellence: We are passionate about our mission, and strive for excellence through continual learning, innovation and the development of our board, staff and volunteers.
  • Collaboration: We seek strategic partnerships and alliances to advance the welfare and protection of animals and people.
  • Service: We exist to serve our communities and operate with this commitment to serve as front and center in all we do.