Job Description

full-time - Pueblo, Colorado

Job Summary

The Animal Care Technician II is responsible for performing all duties related to processing animals in the shelter; assessing the initial health and behavior of animals and monitors changes; assisting in the humane euthanasia process; working cohesively with coworkers, other departments, and volunteers; and assisting the public in a professional manner. The Animal Care Technician II ensures an environment of compassionate and respectful animal and people care in accordance with HSPPR’s mission, values, goals, and management philosophy.

Key Duties and Responsibilities

Daily Animal Care

  • Performs all duties of the Animal Care Tech 1 position, including assisting with the humane euthanization of animals, proper care and disposal of deceased animals, performing adoption viewings of animals to customers, and escorting customers through the shelter to search for lost pets.
  • Completes intake and follow-up exams, including daily exam reviews, vaccine boosters, and health and weight checks. Responsible for identifying health and behavior concerns for animals and reporting findings to the veterinary and behavior teams accordingly.
  • Makes appropriate routing decisions for animals based on health, behavior, and other considerations.
  • Works cohesively with multiple departments to assist in the movement of animals throughout the building.
  • Assist with transfer of animals to and from other shelters.
  • Participate in activities to improve the well being of animals within the shelter.



  • Cultivates and maintains relationships with peers and volunteers.
  • Supports staff and volunteers; provide quality services to clients, volunteers, and employees, recognizing their individual contributions to the success of our organization.



  • Communicates issues and concerns to the Operations Supervisor. Communicates issues and concerns to the Operations Manager in the absence of the Operations Supervisor.
  • Communicates effectively with staff and volunteers so pertinent parties are informed of animal care issues/information.
  • Documents staff and volunteer complaints. Handles complaints and/or concerns with professionalism and good judgment. Involves Operations Supervisor as necessary.
  • Communicates with and provides regular feedback and/or coaching to volunteers in a professional and timely manner.
  • Informs Operations Supervisor or Operations Manager of developments that may affect HSPPR or the department including department progress, media exposure, public image, client concerns, and personnel issues.


Fiscal Responsibility

  • Properly maintains equipment used.
  • Restocks all supply items daily. Reports need for ordering, maintenance, and inventory of supplies and equipment.
  • Plans and organizes in anticipation of future needs.


  • Commitment to the mission, values, goals and success of HSPPR.
  • Appropriately documents observed animal behaviors utilizing objective language as required in relevant procedures and/or policies.
  • Perform all other duties as assigned.

Supervisory Duties


Skills / Requirements

 Education/Experience Necessary

  • Previous animal shelter, boarding kennel, zookeeping, or veterinary clinic experience desired.
  • Excellent verbal and written communications skills.
  • Knowledge of veterinary care/animal health desired.

Important Notes

Who Are We?  The first of only two AAHA accredited shelters in Colorado!


Employment at the Humane Society of the Pikes Peak Region - Colorado

HSPPR is a nonprofit animal shelter serving El Paso, Pueblo, and Douglas Counties as well as the City of Centennial.  We employ a total of 200+ employees.  We are an organization that celebrates and prioritizes diversity and inclusion. A drug test and background check are mandatory for employment. 

In addition to competitive salaries, we offer comprehensive benefits to our full-time staff.


Benefits include:     

Health Insurance ~~ 401K with employer matching up to 4% of salary  ~~ Dental and vision* Insurances  ~~ Supplemental Group Insurance*  ~~  Short and long term disability Insurance  ~~  Paid time off  ~~  Holidays  ~~  Direct Deposit  ~~  Personal Pet Perks

(*) Employee pays the full premium


 The Humane Society of the Pikes Peak Region is a Public Service Loan Forgiveness qualified employer.  To learn more about this program, go to


The core values of the staff unite us and guide us to provide the best service to the animals in our care, our organization, and our community. 


Core Values Statements-

  • Compassion: We believe that animals matter. We are committed to treating animals and people with kindness, respect and compassion.
  • Stewardship: We are accountable and transparent in our actions and in the use of our resources to build trust in those we serve.
  • Integrity: We believe we can make the greatest impact by staying true to our mission, always doing what is best for the animals and people of our community, and by standing united in our decisions.
  • Excellence: We are passionate about our mission, and strive for excellence through continual learning, innovation and the development of our board, staff and volunteers.
  • Collaboration: We seek strategic partnerships and alliances to advance the welfare and protection of animals and people.
  • Service: We exist to serve our communities and operate with this commitment to serve as front and center in all we do.