Job Description

Summary:

Assists in overseeing and maintaining volunteer engagement within Pueblo Animal Services. Provides professional, timely, and constructive communication to support the needs of shelter operations. Assists the Volunteer & Outreach Manager in general administrative duties, and other HSPPR staff with occasional animal-related and administrative tasks.

Essential Duties and Responsibilities:

  • Communicates with potential and current volunteers in a professional and timely manner.
  • Maintain and cultivate relationships with both onsite and offsite volunteers.
  • Provide appropriate orientation materials, manuals, and handouts to volunteers as needed.
  • Communicate effectively with staff and volunteers so pertinent parties are made aware of any policy updates, challenges, or critical information.
  • Helps monitor volunteer schedules, moving volunteers to new positions based on volunteer interest and shelter need as necessary, and coordinating appropriate training and continuing education opportunities for volunteers.
  • Maintain appropriate records for volunteers and animals as needed. Perform data entry as required, such as manually entering in foster care notes and volunteer hours.
  • Assist in coordinating pick-ups, rechecks, and drop off times with foster volunteers. Ensure foster animals’ follow-up vaccinations, dewormer, and any other medications are given on time.
  • Assure foster volunteers have all the necessary supplies, paperwork, and information regarding the foster animal(s), in accordance with the foster care guidelines.
  • Assist volunteers throughout the foster process, answering questions and providing support and coaching as necessary.
  • Assist to maintain the Volunteer Room, Dog Park, and other volunteer areas. Ensure areas are readily stocked with all necessary items and equipment.
  • Attends and assists with Volunteer Information Sessions and Volunteer Orientations.
  • Assists with Volunteer Appreciation Week and other volunteer appreciation events.
  • Represents HSPPR in a professional light and promotes our mission and goals.
  • Commitment to the mission, values, goals and success of HSPPR.
  • Perform all other duties as assigned

Skills / Requirements

Who Are We?  The Only AAHA Accredited Shelter in Colorado!

Employment at the Humane Society of the Pikes Peak Region - Colorado

HSPPR is a nonprofit animal shelter serving El Paso, Pueblo, and Douglas County and the City of Centennial.  We employ a total of 160 full and part-time employees.  Employees must be 18 years of age, a drug test and background check are mandatory for employment.  In addition to competitive salaries, we offer comprehensive benefits to our full-time staff members. They include:     

Health Insurance     401K with employer matching at 5% of salary      Dental and vision Insurance*     Aflac Group Insurance*     Short term disability Insurance      Paid time off      Holidays      Direct Deposit          (*) Employee pays full premium

 The core values of the staff unite and guide us to provide the best service to the animals in our care, our organization and our community.

 

HSPPR Operating Values

 

  • Active Compassion: We believe that kindness and respect toward animals is an essential element in building a more humane and civil society.  We work to elevate empathy and behavior in order to prevent animal cruelty, exploitation, and neglect.

 

  • Responsible Stewardship: We will responsibly manage expenses and revenue, acting for the long-term greater good of the organization, conserving our resources and preserving our environment.

 

  • Mindful Integrity: We encourage honest dialogue about issues and solutions.  We are willing to explore all options and listen to all perspectives to arrive at the best decisions.  We take responsibility for our behavior –every action counts.  

 

  • Passion for Excellence: We make a difference every day.  We are committed to the safety and protection of people and animals.  We foster a learning environment, encourage new ideas, and care enough to provide constructive feedback.

 

  • Embrace Collaboration: We are united in the pursuit of our mission.  We will be known as an organization that is inclusive, fair, and transparent. We expand and develop partnerships to further our mission.

Education:

• Must have high school diploma or GED.
• Three to six months customer service experience is preferred.
• Professional animal-handling experience is a plus. 

Physical Demands:
Must occasionally lift and/or move up to 50 pounds.