Job Description

In anticipation and contingent upon an expected pending contract to be awarded, we are seeking a highly qualified Behavior Programs Manager to directly supervise animal evaluation staff and behavior modification / training staff & volunteers. Directs the development, delivery, and evaluation of HSPPR’s Pueblo location animal behavior programs and protocols for the facility located @ 4600 Eagleridge Place; Pueblo, CO 81008 

Key Duties and Responsibilities:

  • In collaboration with the COS Behavior Programs Manager, create and manage the delivery of animal behavior programs at the Pueblo location to assure consistency between locations.
  • Monitor and evaluate program effectiveness, including statistical analysis, report creation and presentation, and implement improvements.
  • Consult with staff and managers to develop procedures and protocols for the treatment, care, and evaluation of animals.
  • Recruit, hire, develop, train, coach and counsel volunteer and staff members.
  • Collaborate with and serve as a resource for other animal welfare agencies.
  • Develop departmental objectives and plans and assist in the development of HSPPR initiatives and programs.
  • Develop SOPs and ensure they are updated, followed, and communicated with staff and volunteers.
  • Develop and monitor budget.
  • Participate in inter-departmental meetings and discussions to support and develop HSPPR initiatives.
  • Consult with Directors and Managers to discuss and review more significant behavior cases, develop plans and create options if available.
  • Work with Volunteer Department staff on behavior enrichment programming.
  • Provides assistance with post adoption behavior related inquiries as required.
  • Assists with decision making around animal outcomes to include humane euthanasia.


  • Commitment to the mission, values, goals and success of HSPPR.
  • Appropriately documents observed animal behaviors utilizing objective language as required in relevant procedures and/or policies.
  • Perform all other duties as assigned.

This position is responsible for performance management and scheduling of volunteers within the Behavior Department.

Skills / Requirements

Whom We Seek:

  • Bachelor’s degree in animal science or equivalent experience

    • Five years of professional experience working with animals in an animal welfare or zoological organization
    • Excellent interpersonal communications skills
    • Ability to effectively communicate in writing
    • Supervisory experience
    • Strong organizational skills with high attention to detail
    • Ability to utilize effective problem solving and decision-making skills
    • Proficient in major programs of Microsoft Office 365 such as Word, PowerPoint, Excel and Outlook
    • CPDT-KA or similar professional certification that requires skills and education assessments
    • Knowledge of veterinary care/animal health preferred
    • Experience developing and monitoring budgets
    • Ability to use good judgment and flexibility when dealing with personnel, animal or management issues.

Important Notes

Who Are We?  The Only AAHA Accredited Shelter in Colorado!

Employment at the Humane Society of the Pikes Peak Region - Colorado

HSPPR is a nonprofit animal shelter serving El Paso, Pueblo, and Douglas County and the City of Centennial.  We employ a total of 160 full and part-time employees.  Employees must be 18 years of age, a drug test and background check are mandatory for employment.  In addition to competitive salaries, we offer comprehensive benefits to our full-time staff members. They include:     

Health Insurance     401K with employer matching at 5% of salary      Dental and vision Insurance*     Aflac Group Insurance*     Short term disability Insurance      Paid time off      Holidays      Direct Deposit          (*) Employee pays full premium

 The core values of the staff unite and guide us to provide the best service to the animals in our care, our organization and our community.

 HSPPR Operating Values:

Compassion: We believe that kindness and respect toward animals is an essential element in building a more humane and civil society.  We work to elevate empathy and behavior in order to prevent animal cruelty, exploitation, and neglect.

Stewardship: We will responsibly manage expenses and revenue, acting for the long-term greater good of the organization, conserving our resources and preserving our environment.

Integrity: We encourage honest dialogue about issues and solutions.  We are willing to explore all options and listen to all perspectives to arrive at the best decisions.  We take responsibility for our behavior –every action counts. 

Excellence: We make a difference every day.  We are committed to the safety and protection of people and animals.  We foster a learning environment, encourage new ideas, and care enough to provide constructive feedback.

Collaboration: We are united in the pursuit of our mission.  We will be known as an organization that is inclusive, fair, and transparent. We expand and develop partnerships to further our mission.