Job Description

The Assistant Shelter Manager is a supervisor position that maintains a regular presence in the shelter interacting with Animal Care staff daily. This position is responsible for the direct supervision of the AC Team Leader(s) and AC staff and the workflow of all animal care areas. Supports staff to ensure high-quality animal care is being provided. This position is responsible for controlling and organizing the productivity, accuracy and maintenance of a positive and professional organizational culture and overall output of the department. The Assistant Shelter Manager acts as the department leader and reports to and is responsible for providing feedback to the Shelter Manager. The Assistant Shelter Manager schedules all animal care staff and ensures all necessary equipment and supplies are always on hand.

Essential Duties and Responsibilities: Including by not limited to the following

      • Applies policies and procedures to provide for the daily needs of all animals
      • Ensures kennels are clean/disinfected and animals are well cared for
      • Serves as a point of contact for volunteers; serves as liaison for volunteers and staff
      • Explains policies and procedures to volunteers and staff
      • Manages internal and external conflict. Works with Shelter Manager to resolve conflicts and promotes open communication between co-workers and management.
      • Performs all Animal Care job duties as needed.
      • Schedules staff each week to ensure efficient workflow.
      • Provides floor supervision, giving guidance, feedback and/or additional training.
      • Ensures sections’ checklists are reviewed for completion and follow up with staff if not completed.
      • Provides coaching for minor disciplinary actions and documents and reports the feedback to the Shelter Manager and HR Manager.
      • Assists in keeping all training manuals, checklist, and tests up to date.
      • Solicits employee input and, if appropriate, utilizes information.
      • Assists Shelter Manager is managing AC interns and/or students.
      • Assists with payroll.
      • Maintains and submits first reports of injuries (FROI) and injury follow-up reports.
      • Schedules interviews, conducts interviews, makes hiring decisions and starts the offer process with HR.
      • Assists with performance staff evaluations.
      • Assists Shelter Manager and Animal Care and Placement Coordinator with the Due Out list, Euthanasia list and other reports as required.

    Supervisory Duties:

      This position is responsible for overseeing the day-to-day operations within the Animal Care Department.

Skills / Requirements

Our ideal candidate will bring to HSPPR the following combination of skills, knowledge and experience:


  • Ensure a safe work environment; following all safety guidelines and modeling safe work practices.
  • Take immediate action to address any safety concerns and that could put a staff member, volunteer, client, animal, or the organization at risk.

Material and Equipment Directly Used:

Power washers, spray nozzles, foamers, chemicals for cleaning and safe animal handling equipment such as but not limited to catch poles, cat tongs and squeeze cages.

Knowledge and ability of common computer software.

While performing daily duties of this job, the employee is regularly required to stand, walk; use hands to finger, handle or feel; reach with hands and arms; and stoop, kneel, crouch or crawl. The employee must occasionally lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and peripheral vision. 

Education/Experience Necessary:

AA degree in related field or completion of sufficient coursework to successfully perform required duties of the position, and equivalent of three (3) years of paid fulltime progressively responsible related experience or any equivalent combination of education and paid experience working with animals in a kennel, shelter, or veterinary hospital. One year experience as a supervisor required. Advanced training and / or instruction in field of animal care preferred. EBI (euthanasia By Injection) certification required at time of hire or ability to obtain within 6 months. Must possess excellent people skills as well as organizational skills. Conflict management a plus. Possess the ability to make decisions when necessary in accordance with Society policy. Must be able to communicate effectively both orally and in writing, experience with Microsoft Office and Chameleon software a plus. Must be 21 with valid Co Driver’s License and good driving record required. 

Language Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups.

Mathematical Skills:

Ability to add and subtract. 

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several variables in standardized situations. Ability to think critically about a situation and apply the best possible solution.

Important Notes

Who Are We?  The first of only two AAHA accredited shelters in Colorado!

Employment at the Humane Society of the Pikes Peak Region - Colorado

HSPPR is a nonprofit animal shelter serving El Paso, Pueblo, and Douglas Counties as well as the City of Centennial.  We employ a total of 190+ employees.  We are an organization that celebrates and prioritizes diversity and inclusion. Employees must be 18 years of age, a drug test and background check are mandatory for employment.  In addition to competitive salaries, we offer comprehensive benefits to our full-time staff. These include:     

Health Insurance     401K with employer matching up to 4% of salary      Dental and vision* Insurances     Supplemental Group Insurance*     Short and long term disability Insurance      Paid time off      Holidays      Direct Deposit          (*) Employee pays the full premium

 The Humane Society of the Pikes Peak Region is a Public Service Loan Forgiveness qualified employer.  To learn more about this program, go to

The core values of the staff unite and guide us to provide the best service to the animals in our care, our organization and our community. 

HSPPR Operating Values: 

  • Compassion: We believe that kindness and respect toward animals is an essential element in building a more humane and civil society.  We work to elevate empathy and behavior in order to prevent animal cruelty, exploitation, and neglect. 
  • Stewardship: We will responsibly manage expenses and revenue, acting for the long-term greater good of the organization, conserving our resources and preserving our environment. 
  • Integrity: We encourage honest dialogue about issues and solutions.  We are willing to explore all options and listen to all perspectives to arrive at the best decisions.  We take responsibility for our behavior –every action counts.   
  • Excellence: We make a difference every day.  We are committed to the safety and protection of people and animals.  We foster a learning environment, encourage new ideas, and care enough to provide constructive feedback. 
  • Collaboration: We are united in the pursuit of our mission.  We will be known as an organization that is inclusive, fair, and transparent. We expand and develop partnerships to further our mission.