Job: Assistant Manager - Veterinary Clinic COS

This posting has expired and is no longer available.

Job Description

Summary: This position assists the Veterinary Services Manager with oversight of the day to day operations of the Surgery Center, Hospital and public veterinary services.  Assists with oversight and management of shelter medicine protocols and surgery protocols to ensure effective and efficient operations of all programs. 

Essential Duties and Responsibilities:

  • Manages certified veterinary technicians and veterinary assistants responsible for all duties in the surgery center and hospital. This includes protocol compliance, safety, surgery and anesthesia procedures, medical management of all ill and injured animals, triage procedures, after hours procedures, and medical documentation.
  • Manages the medical animal population and makes decisions about treatment plans by evaluating veterinarian recommendations, staffing, and shelter resources. Evaluates capacity for care and makes adoption and euthanasia decisions.
  • Prepares all staff assignments and schedules to adequately ensure proper coverage for all programs seven days per week.
  • Provides quality animal and people care.
  • Oversees all medical supply inventory to include medication, vaccinations and cleaning supplies.
  • Manages the central pharmacy, drug audits, logs and protocols.
  • Maintains all necessary maintenance, warranties, training, and operating manuals for all surgery and medical equipment.
  • Externship coordinator for multiple veterinary technician/assistant programs. Conducts interviews, creates schedules, completes reviews, and maintains all paperwork for all externs.
  • Manages volunteers in the hospital, surgery center, and customer service positions. Addresses concerns, manages schedule, and assigns appropriate duties and training.
  • Communicates with outside veterinary practices related to special cases and concerns with follow-up from adopted animals or public clients. Primary point of contact for records, protocol questions, and complications.
  • Conducts and participates in meetings with staff, other managers, and Veterinarians to review and develop procedures, discussion concerns, and brainstorm solutions.

Supervisory Duties:

Hires, supervises and evaluates direct reports in the performance of their job responsibilities. Coaches staff by providing ongoing feedback and timely performance evaluations.  Sets performance standards; directs and motivates employees.  Consults with Veterinary Services Manager regarding discipline and terminations. 

Ensures adequate staffing levels are maintained in the department.  Manages work flow by determining daily surgery, return for treatment exams and hospital treatment schedules.  Consults with staff veterinarians on medical and surgical problems of animals as well as medical protocols and procedures. 

Supervises and coordinates cleaning procedures of surgical and hospital areas.  Supervises and oversees proper and periodic maintenance of surgical and health care equipment.  Oversees and ensures hazardous materials are being handled in the proper manner.  Communicates safety requirements to staff. 

Coordinates on the job training for staff, volunteers and externs. 

Responds to customer phone calls and requests for assistance.  Responds to customer service situations and answers general questions when dealing with veterinary care of animals. 


  • Commitment to the mission, values, goals and success of HSPPR
  • Perform all other duties as assigned

Skills / Requirements

Bachelor’s degree in a biological science such as biology, zoology, etc. or an associate’s degree in veterinary technology from an accredited institution.  Must possess a current Veterinary Technician license.   Two years prior experience in a full service veterinary hospital or animal shelter environment.  Minimum of one year of supervisory experience.  Computer literate in windows environment. Excellent interpersonal skills and ability to work in a team environment.  Ability to communicate effectively orally and in writing.  Working knowledge of current veterinary medical and surgical procedures.  Good organizational and planning skills.

Physical Demands::

Regularly sits at computer station.

Must be able to lift, push, and pull a minimum of fifty pounds with reasonable accommodation

Must be able to be on feet for extended periods of time.

Typically stands, bends, stoops and crouches.

Consistently exposed to animals in the workplace and animal allergens under conditions with limited alternatives available.

Exposure to chemicals, such as volatile anesthetics, injectable anesthetics, controlled substance drugs, fumes and high noise levels.

Periodically drives a HSPPR Vehicle to perform duties

Schedule Requirements

Schedule may include weekend and holiday work.

Who Are We?  The Only Shelter in Colorado AAHA accredited!

Employment at the Humane Society of the Pikes Peak Region - Colorado

HSPPR is a nonprofit animal shelter serving El Paso, Pueblo, and Douglas County and the City of Centennial.  We employ a total of 160 full and part-time employees.  Employees must be 18 years of age, a drug test and background check are mandatory for employment.  In addition to competitive salaries, we offer comprehensive benefits to our full-time staff members. They include:     

Health Insurance     401K with employer matching at 5% of salary      Dental and vision Insurance*     Aflac Group Insurance*     Short term disability Insurance      Paid time off      Holidays      Direct Deposit          (*) Employee pays full premium

 The core values of the staff unite and guide us to provide the best service to the animals in our care, our organization and our community. 

HSPPR Operating Values 

  • Compassion: We believe that kindness and respect toward animals is an essential element in building a more humane and civil society.  We work to elevate empathy and behavior in order to prevent animal cruelty, exploitation, and neglect. 
  • Stewardship: We will responsibly manage expenses and revenue, acting for the long-term greater good of the organization, conserving our resources and preserving our environment. 
  • Integrity: We encourage honest dialogue about issues and solutions.  We are willing to explore all options and listen to all perspectives to arrive at the best decisions.  We take responsibility for our behavior –every action counts.   
  • Excellence: We make a difference every day.  We are committed to the safety and protection of people and animals.  We foster a learning environment, encourage new ideas, and care enough to provide constructive feedback. 
  • Collaboration: We are united in the pursuit of our mission.  We will be known as an organization that is inclusive, fair, and transparent. We expand and develop partnerships to further our mission.

Contact Us

(719) 473-1741
(719) 444-0179 fax


4600 Eagleridge Place
Pueblo, CO 81008
Centennial Animal Services
7272 S. Eagle St.
Englewood, CO 80112
Douglas County Animal Services
4556 Castleton Ct.
Castle Rock, CO 80109
Humane Society of the Pikes Peak Region
610 Abbot Lane
Colorado Springs, CO 80905
4600 Eagleridge Place
Pueblo, CO 81008
Centennial Animal Services
Douglas County Animal Services
Humane Society of the Pikes Peak Region