ALE Community Services Officer Trainee-Colorado Springs&Pueblo
The Humane Society of the Pikes Peak Region is seeking a dynamic individual to enhance our Animal Law Enforcement Department. At HSPPR, our staff members make a difference everyday because they are passionate about protecting public safety, health the quality of life and are committed to saving animals lives. The people we hire and the work we do exemplifies our core values of active compassion, responsible stewardship, mindful integrity, passion for excellence and collaboration.
The purpose of this position is to utilize specially trained, non-sworn personnel to perform lower priority non-criminal duties within Animal Law Enforcement. This is accomplished by responding to and processing low priority calls; communicating via radio, operating a vehicle safely in routine situations; maintaining reference and information of basic City and County Municipal Ordinances and State Statutes, and Department procedures; performing duties and responsibilities; providing field training for community service officers and/or volunteers; and filling in for ALE call takers/dispatchers.
Key Duties and Responsibilities
This job description includes major duties and responsibilities of the job. It is not to be construed as including every task inherent in the position. The time spend on each essential function will vary based on operation needs and is only intended to be an approximation over the course of a full year.
- Primary responsibilities will include Responding to lower priority ALE calls within the area assigned such as:
- Patrolling for and apprehension of loose domestic animals
- Picking up contained animals from citizens
- Addressing noisy pet complaints
- Animal bites and quarantine follow up
- Nuisance complaints
- Number of animals
- Warnings for various violations
- Taking witness statements/complaints for various violations
- Provides animal transport services to and from various locations such as picking up animals from area emergency veterinarian clinics
Secondary duties as assigned:
- Participate in public events
- Process animal licenses
- Drop off and pick up summons and complaints
- Process animal bites
- Process ALE Officer Court packets
- Testifies in court as necessary
- Assists ALE Officers with animal handling such as loading, unloading, vaccination, kenneling, etc.
- Provides call taker and dispatch duties as requested
- Communicates via radio and telephone
- Operates vehicle safety in non-emergency situations
- Completes various reports and electronic records
- Complies with all Animal Law Enforcement policies and procedures and training guidelines;
- Actively participates and meets or exceeds the requirements of the Animal Law Enforcement Community Services Officer Training Program;
- Establishes and maintains effective working relationships with employees, customers, and citizens;
- Performs administrative duties as assigned;
- Represents Animal Law Enforcement and the contracted jurisdictions in a professional and courteous manner at all times;
- Promptly reports violations of policy and procedure and/or conduct unbecoming to Division and/or Department Leadership;
- Maintain a positive and professional attitude at all times;
- Resolves conflict while promoting a compassionate community where animals and people are cared for and valued;
- Other duties and tasks as assigned by the Department and/or Divisional Leadership.
- Commitment to the mission, values, goals and success of HSPPR.
- Perform all other duties as assigned.
Skills / Requirements
Upon meeting or exceeding the Minimum Requirements, the applicant will submit an HSPPR application and if desired resume to the Animal Law Enforcement Department for consideration. The package will include all materials that are to be considered during the hiring process and may include:
- High school diploma or GED
- Degree from an accredited college or university (if applicable);
- At least 18 years of age;
- Copy of Department of Motor Vehicle (DMV) driving record;
- Copies of performance evaluations from previous employers;
- Training certificates (if applicable);
- Examples of strong interpersonal skills;
- Examples of effective verbal and written communication skills and ability to maintain effective working relationships with customers, employees and citizens;
- Examples of an ability to prioritize and coordinate work assignments;
- Examples of an ability to exercise good judgment when dealing with the public, employee issues, and animal related concerns;
- Examples of excellent computer skills and familiarity with common Microsoft Software
- Letter(s) of recommendation;
- Any other documentation that you wish to have considered.
- Exerting up to 50 pounds occasionally and 30 pounds frequently
- Requires walking and standing to a significant degree
- Primarily works in the community in all types of weather conditions but also completes work in an office environment
- May be exposed to respiratory, noise, physical, mechanical and/or electrical hazards
- Exposure to Zoonosis diseases (a disease that can be transmitted to humans from animals) is possible
- Exposure to communicable diseases is possible
- Your demeanor and dress should reflect the professionalism is takes to do your job by being neat, clean, and wearing the appropriate attire for position. Please refer to "Standards of Appearance" for further clarification.
Incumbent may be part time, seasonal, or full time. Generally staff filling this position will be scheduled to work a 10 hour; however, schedule may change as needed and on short notice. Duties hours will vary and will generally between 7:00 am and 10:00 pm. Schedule will include weekend and holiday work.
We are excited to be accepting your application for Animal Law Enforcement Community Service Officer Trainee. Usually twice per year we hire trainees that we are interested in for our Academy. The Academy is typically in the Spring and Fall. If you do not hear from us right away you may be on the list for the next Academy.
Pay: from $13/hour
Job Status: Full Time